At Jeharan Fashion Beauty, customer satisfaction is our top priority. This Refund and Returns Policy explains the conditions under which returns, replacements, exchanges, and refunds may be accepted.

By placing an order through https://jeharanfashionbeauty.com/, you agree to the terms outlined below.

Eligibility for Returns

Products may be returned within 7 days of receiving your order, subject to the conditions below.

To be eligible for a return, the product must:

  • Be unused and in its original condition
  • Be undamaged and free from signs of use
  • Be returned in its original packaging
  • Include all applicable tags, accessories, and related items
  • Include the order invoice or proof of purchase where applicable

Products that do not meet these conditions may not be accepted for return.

Non-Returnable Items

Certain products may not be eligible for return, including:

  • Clearance or specially discounted products, unless they are defective or incorrectly supplied
  • Products that have been used, washed, altered, or damaged after delivery
  • Products damaged due to improper handling, misuse, or customer negligence
  • Products returned without their original packaging, tags, or required accessories where applicable

For hygiene and safety reasons, certain beauty or personal-care products may also be non-returnable once opened or used.

Return Process

To request a return, please contact us at info@jeharanfashionbeauty.com within the applicable return period.

Please provide:

  • Your order number
  • The reason for the return
  • Clear photos of the product, if applicable
  • Any other information requested by our customer support team

After reviewing your request, we will confirm whether the return is eligible and provide the necessary return instructions.

Customers are generally responsible for return shipping costs unless the product received was defective, damaged, or incorrect due to an error on our part.

Refund Policy

Once we receive the returned product, it will be inspected to determine whether it meets the return conditions.

After inspection, we will notify you whether your refund request has been approved or rejected.

If approved, the refund will generally be processed to the original payment method within 7–10 business days, depending on the payment provider or financial institution.

Original shipping charges are generally non-refundable unless the return is the result of an error on our part, such as sending an incorrect, defective, or damaged product.

Exchanges

If you would like to exchange a product, please contact us and follow the return process.

Exchanges are subject to product availability. Depending on availability and order circumstances, we may recommend returning the original product and placing a new order for the desired item.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from the item you ordered, please contact us as soon as possible at info@jeharanfashionbeauty.com.

Please provide your order number and clear photos or other relevant evidence of the issue.

After verification, we may arrange an appropriate replacement, refund, or other resolution depending on the circumstances.

Contact Information

If you have any questions regarding our Refund and Returns Policy, please contact us:

Email: info@jeharanfashionbeauty.com
Website: https://jeharanfashionbeauty.com/